During a roofing project, new site conditions, customer-requested changes, or applicable construction requirements may change the work originally described. Clear, factual project records help contractors and customers understand proposed work and price changes.
Document what changed
Record the date, location, observed condition, and work involved. Use measurements, photos taken safely, material details, and other project records to support the description. Separate observed facts from assumptions.
Explain proposed work and price
Describe the original scope, the newly observed or requested work, quantities, materials, labor, and how the price was calculated. Identify assumptions, exclusions, and any items still needing confirmation.
Get customer authorization
Review proposed changes with the customer and obtain the written authorization required by the project contract and applicable law before performing additional work. Keep copies of revised estimates, work orders, approvals, invoices, and communications.
Insurance questions
Project documentation describes work and pricing; it does not determine policy coverage or guarantee payment by an insurer. Property owners should contact their insurer directly about its procedures and consult a licensed insurance professional or their state insurance department about policy-specific questions.
Fusion’s role
Fusion provides contractor-focused estimating, measurement, project documentation, and scope-and-price communication support. Fusion does not interpret homeowners’ policies, determine coverage, promise claim outcomes, negotiate settlements, or represent policyholders.
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